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Terms & Conditions

Last updated 30 June 2026.

Agreement

By creating an account or using FamilyIQ you agree to these terms. FamilyIQ is provided by Babbitt & Babbitt Ltd, registered in England & Wales.

Your account

You're responsible for the accuracy of information you add for your household, and for keeping your sign-in credentials secure. You must be an adult to create a FamilyIQ account; child profiles are managed by the grown-ups in the household and do not have their own sign-in.

Subscriptions

FamilyIQ Premium is an auto-renewing subscription purchased through Apple's In-App Purchase (or the equivalent Google Play billing on Android). Payment is charged to your Apple ID / Google account. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel your subscription in your device's Settings → Apple ID / Google Play → Subscriptions — FamilyIQ cannot cancel an Apple or Google subscription on your behalf.

Acceptable use

Use FamilyIQ only for lawful, personal household organisation. Don't misuse the service, attempt to access another household's data, or interfere with its normal operation.

Service availability

We aim to keep FamilyIQ available and reliable but cannot guarantee uninterrupted service. Some features rely on third-party providers (see our Privacy Policy) which are outside our direct control.

Changes

We may update these terms from time to time. Continued use of FamilyIQ after an update means you accept the revised terms.

Contact

Questions about these terms? Email hello@familyiq.co.uk.